Refund & Replacement Policy

Refund Policy
We do not offer refunds to bank accounts. Instead, any eligible refund will be credited to your store cart for future purchases. To process a refund, you must report the issue within 48 hours of delivery, along with clear images and an opening video for verification.

Replacement Policy
We ensure your toys are packed with care. In case of any damage during transit, we offer a free replacement. Please report the issue within 48 hours of delivery with valid proof including images and an opening video.